When my parents were looking for a continual care retirement community, one of the most helpful books I read was Atul Gawande’s Being Mortal.
In the book, Gawande tells the story of Bill Thomas, an emergency room doctor turned medical director of a nursing home in upstate New York. Within this nursing home, Thomas saw despair in every room. Residents devoid of spirit and energy. He realized the missing ingredient in the nursing home was...